Analyze your connection performance |
Accurately measure your connection speeds and quality, analyze network route performance and efficiency, diagnose connection problems
MyConnection PC tests your Internet connection to Visualware server locations, and provides an analysis of your download and upload speeds, connection quality, supported VoIP call quality, along with key information to identify and resolve connection problems. View Screenshots
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For information on hosting
connection testing services on your website see MyConnection Server.
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MyConnection PC performs several key connection tests for in-depth views to connection performance and the causes of poor performing connections.
- Application Speed Test
Reports the ‘real user experience’ by measuring the actual end-to-end speed that a TCP application will achieve for the connection being tested.
The Managed Testing feature collects measurements at regular intervals over several hours or days helps build important evidence to demonstrate a clear comparison of ‘good’ versus ‘bad’ connection quality by time of day. This approach oftern helps the ISP to more quickly accept and resolve the issue without consuming several hours of your time.
- NEW! Capacity Speed Test
Measures the data rate a connection can sustain, or the ‘capacity’ of the connection. The capacity speed determines maximum throughput, while the application speed measures the actual speeds the user achieves.
- VoIP Quality Test
Simulates VoIP traffic over your Internet connection and provides an analysis of the voice quality you can expect. The key measures of connection quality for VoIP are not broadband speeds as many would think, but Jitter and Packet Loss. When Jitter or Packet Loss are high, it often results in a garbled communication similar to a bad cell phone connection. MyConnection PC measures both jitter and packet loss, and rates your connection for voice quality
- Route Speed Test
The network routing test shows the quality and length of the route between the two testing points, key factors that affect connection performance. The route graph details the path your connection takes to the testing server, and reports the data loss and latency for each network segment (or ‘hop’) to pinpoint where problems occur.
- NEW! Forced Idle Test
Forced idle is a very important metric when measuring connection performance as it provides a measure of TCP delay for a connection. Forced idle is brought about by the requirement for TCP to make sure that all the data has arrived safely at the remote end before sending more data. MyConnection PC reports the percentage of time your connection is waiting to send or receive data, versus the amount of time data is actually being sent.
- NEW! Time Variation Test
Time variation is a longer test designed to discover if the connection is being affected by TCP ramping, which occurs when the connection starts off fast and then slows down. Some ISPs use this technique to give browser users a good experience as web pages are relativly small. Problems then only occur when transferring larger amounts of data like music or video. Connections can also start off slow and speed up, satellite connections are well known for this behavior.
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| USER QUOTES |
This product rocks. I won an argument with my ISP
when I told them my throughput had deteriorated
and I had the data to back up my claim. They
criticized my test method until they found out it
was your product I was using. Then they took a
serious look on their end and fixed my problem.
I'm back to my normal 6 mbs here at home and
loving it. I use your [Advanced] managed testing feature to
keep an eye on my service.
- Timothy Rood
For months I was having network performance problems but was making no progress with our ISP. I looked around for a comprehensive test suite and found Visualware’s MySpeed. Their expert explained why I needed to do a 24 hour test and what the results meant. A day later I had graphical evidence that proved one of the ISP’s routers was misconfigured. Of course the question I have to ask is, “Why don’t all ISPs use this type of test suite?”
- DR
... it's done everything I wanted... The product results speak for themselves but it's the follow up service i'm most impressed with. Visualware has been a fantastic help and has given me something definitive to take to my broadband provider to stop me being fobbed off with the usual excuses. Nowhere before have I received such good care as a customer.
- Ramsay MacDougall
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